UPDATE: June 1st, 2021:: As of today, US bound items can be shipped via EMS. Due to ongoing changes at certain times we may or may not be able to ship using the option selected so we reserve the right to ship the purchase using the method of our discretion. We appreciate and thank you kindly for your understanding during this changing time.
All of our packages are sent with a tracking number.
Yamato/UPS tracking numbers are 12-digit numbers starting with a "2" or "3".
EMS/Postal tracking numbers are 13-digits and start and end with 2 letters ie: RX....JP
You can check on the status of your package at Japan Post's website here
or Yamato/UPS tracking in English here or your local post office.
If you have not received any shipping information within 2 weeks of your order, please first check your email junk inbox as some mail filters have mistakenly marked your confirmation as spam.